Optional Services / Pricing
After your initial 60-day trial period, you must meet a monthly minimum of $100 per month, which includes your choice of optional services (listed below) up to a $100 value.* Simply pay the listed rates for quantities greater than the $100 minimum.
For practices with more than two providers, the minimum fee increases $50/month per additional provider (e.g., $150 for three providers). Monthly minimum restrictions apply to ePrescriptions. See options information and monthly minimum examples below.
* Charges apply for optional services if used during the first 60 days.
1. Claims Generation and Formatting
FreeDOM is designed to send all electronic claims
exclusively through the HDS Clearinghouse. The HDS Clearinghouse will
automatically forward claims electronically to major, government, and
commercial payers. For those claims not sent to the clearinghouse, you
will be able to easily print paper claims in your office or you can use
the HDS Print and Mail Services.
Pricing:
Electronic Claims: 50 cents per claim
Provider Printed Paper Claims: 50 cents per
claim
Learn more about our Claims Clearinghouse.
2. ePrescriptions
ePrescriptions - $900 per provider, per year
ePrescriptions requires an initial payment of $450 that does not apply to the $100 monthly minimum. The $450 balance may be paid in 12 monthly installments of $37.50 and will apply to the $100 monthly minimum.
Listen to a client who uses ePrescriptions...
"...ePrescriptions allows me to spend so much LESS time on the phone! It minimizes disruptions, and I also love that it automatically logs the prescription information in the patient record, which eliminates another step. ePrescriptions saves a lot of time."
— Janie Stratos
Office Manager
Dr. Joseph May
3. Productivity Pack!
Insurance Eligibility Verification
Every day, claims are denied or delayed due to incorrect policy information provided by patients during visits or outdated information in your system. Get eligibility verification in real time upon patient registration. Confirming the insurance coverage verifies patient benefits as well as deductible and plan limitations, saving you time and ensuring a clean claim.
Learn more about eligibility and see the demo.
Automatic Remittance Posting
With Auto-Posting, 835 Remittances can be posted in a fraction of the time it takes staff to post manually. Recieve remittances from Medicare and most commercial payers and have the payment, writeoff, and deductible information automatically posted to patients’ accounts. FreeDOM generates an error report that lists any items that cannot be posted electronically.
CodeCorrect
Reduce claim rejection with CodeCorrect intelligent coding. Every charge is reviewed against a comprehensive code edit; the same technology payers use to deny your claims, enabling your billing staff to correct encounters before saving and generating a claim.
4. Patient Statement Print and Mail Services
While you can print individual claims and walkout statements,
all monthly statements generated by FreeDOM are designed to go through
HDS Print & Mail Services.
Statements: 50 cents per statement over 1st class postage
Learn more about our Statement Service.
5. Support Plans
We understand that getting started with a new medical office system can be a daunting task, even with great help tools. When you sign on with FreeDOM, you get unlimited phone support for your first 60 days ABSOLUTELY FREE. You may call and speak with a member of our outstanding support team regarding any questions you may have.
After your initial 60 days, you then have the option to continue phone support with one of these phone support plans (Bronze, Silver, and Gold are on a per year basis).
| Per Incident | $50 |
| Bronze Support – includes 10 support calls | $300 |
| Silver Support – includes 25 support calls | $500 |
| Gold Support – includes unlimited calls | $1,500 |
Monthly Minimum Examples
1. Submit 200 claims (=$100) - MINIMUM MET
2. Submit 100 claims (=$50), Print and mail 54 statements (=$50.76) - $100 MINIMUM MET
Use any single service or combination of services to meet the $100 monthly minumum.