FreeDOM Support

Learning a new software program always seems like a daunting task. That's why every effort was made to create a support system in which the Help tools are easy to understand and use. FreeDOM has a multi-level support system that was designed to help you help yourself! Optional phone support plans are available, however, if you feel that you need more help. See all the options below. FreeDOM stands behind you!

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Topic Sensitive Help - FreeDOM Help guides you through the setup process, and teaches you how to get up and running quickly. Each FreeDOM Help topic provides step-by-step, easy to understand instructions, richly illustrated with screen shots of every step of each procedure. Topic Sensitive Help is included with FreeDOM at NO COST.

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Optional Phone Support - Past your initial 90 days of FREE, unlimited phone support, FreeDOM offers the following paid support programs (Bronze, Silver, and Gold are on a per year basis).

Per Incident	$50
Bronze Support – includes 10 support calls	$300
Silver Support - includes 25 support calls	$500
Gold Support - includes unlimited calls	$1,500